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That is how fast and easy for you to get your account transactions and apply for loans and get it instantly approved and credited to your account

At a Glance

With our digibot, you can check out hoanhtao3d.vn products and services easily. Have digibot ready at your fingertips, ready to address your banking queries.

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Features

Here are some of the key features what hoanhtao3d.vn digibot can do for you.

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Instant approval on loan application

Digibot can take you through the process seamlessly by just asking a few questions for loan applications. Upon approval, funds will be credited instantly.

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Manage your account and retrieve transactions anytime

Digibot can retrieve your transaction history, account information and make transfers between accounts.

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Skip the wait on the hotline or branch, simply type your request on digibot and it will resolve your problems!

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What’s more, hoanhtao3d.vn digibot can assist you with a wide range of other services and we are constantly bringing more services onboard!

Security

Your security is our top priority and we have enabled the same login security mechanisms as digibank online and mobile. With these in place, digibot will be able to assist you on confidential account queries without hoanhtao3d.vnpromising on security.

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2FA authentication is required to access confidential banking information

All sensitive information such as personal, bank and card details will be encrypted during the chat

FAQs

What are the available services on digibot on public website?

Personal Loan ApplicationBalance Transfer ApplicationCredit Card Add-OnMy Preferred Payment Plan (MP3) for Deposit account
Credit Card ActivationCredit Card Block / UnblockOverseas Mag Stripe Activation / DeactivationCard ReplacementCredit Card Transaction InquiryRewards EnquiryCheque Enquiry / BlockCharge Dispute *hoanhtao3d.vning soon*

Live Chat with Customer Service Agent

For sensitive account-related matters, you will be prompt to login to your hoanhtao3d.vn digibank to perform the transactions or speak with our friendly Live Chat service team.

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Initiate a chat with a customer service agent by typing “I want to talk to agent”

How do I get further assistance if hoanhtao3d.vn digibot is unable to assist me?

We try our best to provide for you. You will be redirected to speak with our friendly Live Chat service team.

What is the availability of your Live Chat on your website?

Live Chat is available day and night, 24/7

Am I required to enter any credentials for the Live Chat assistance?

Yes in order to serve you better and access to sensitive account-related matters, you will be prompt to login details.

Can I access the same features on all device?

The guided conversation is only available on hoanhtao3d.vn websites and digibank online after postlogin / authenticated environment. It will be available on digibank mobile in 2020.

What is guided conversation?

A guided conversation provides targeted questions to identify and fulfil your specific Job-to-be-Done based on your responses to intermediate questions.

hoanhtao3d.vn digibank mobile – Bank the way you live

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